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Customer Happiness: Mother and Son Duo Work Together To Increase Flexibility and See The Big Picture

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We wanted to learn more about how our customers use Map My Customers and what need it helps them serve. We were lucky enough to have a chat with Jennifer and Logan, who have been using our product to “see high customer volume areas” and have a visual representation of where their customers are. Jennifer’s company, My Hot Lunchbox, partners with schools to provide hot, nutritious lunches to children. They have clients nationwide and use Map My Customers to keep track of schools and vendors across the nation.

 

What were Jennifer and Logan using prior to Map My Customers?

 

Previously, Jennifer and Logan used Google Maps to “highlight every customer and vendor with different colored stars.” They found that this didn’t allow them flexibility in being able to see the difference between different groups of clients. Since implementing Map My Customers into their repertoire of online management tools, Jenn is able to see “high customer volume areas” and group their contacts according to schools and vendors.

 

How was the setup process?

 

Logan, Jenn’s twelve year old son, entered all the contacts in the map and initially started experimenting with the features. We asked how a young boy, like Logan, found the initial onboarding process and whether he required any assistance from support sources. He said: “when you log in, everything is divided into self-explanatory sub groups” and there is a “big, ‘add customers’ button, so you know where you need to go to get started.”

 

Additionally, the account has been set up in such a way so that Jennifer is able to see the vendors they current work with as well as potential clients that may be nearby.

“It made our production a lot more successful”

Largely, Jennifer says that Map My Customers has made her “production a lot more successful” and that she is now able to see “the big picture”.

 


Check out our game plan for the year and see how Map My Customers can be used to suit your business needs.

Map My Customers February 2017 Update: Enhanced Routing, Redesigned Groups & More!

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Map My Customers February 2017 Update: Enhanced Routing, Redesigned Groups & More!

Hey, Mappers!

We’ve been hard at work providing you with new features & redesigning our iOS app. We’ve also created a new auto self-guided demo system that will walk you through the features on Map My Customers you want to learn about. Click here to check it out. It can be used to learn more about our features or to train a new team member.

Check out these great new features:

Allocate Time to Each Stop on a Route

Web Only

With this update, you can set how much time you want to spend at each stop on your route.

How Can Optimized Routing Help Your Sales? Read What Our Customers Have To Say

We take feedback from our customers very seriously – both the positive and negative. Just recently, we received some fairly detailed, positive, feedback from two customers who emphasized the impact Map My Customers has made in their sales within the transportation industry. Here is an excerpt of what they said:

‘I LOVE MAP MY CUSTOMERS app as I see more customers in less time with the optimal organization of my stops. I use the color-coded pins to differentiate my customers by revenue. I cover a large territory and in my opinion, anyone who travels can benefit from your service. Very affordable, very easy to use.’ – Mandy Forlina

Our features benefit a variety of industries, with the supply industry being one in particular.

Map My Customers January 2017 Update: Edit Contact List, View Calendar Reminders and More!

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Map My Customers January 2017 Update: Edit Contact List, View Calendar Reminders and More!

Happy New Year, Mappers!

We hope that all of you were able to enjoy the holiday season and spend quality time with family and loved ones.

We’ve been hard at work to provide you with the following new features:

Edit Customer From The Contact List

Web Only

Now, you can go to the All Contacts list and check off on all of the contacts you want to edit > Edit at the bottom of the screen and then be able to add the checked off customers to a group(s), change their colors or add them to a particular route.

Route Optimization – Map My Customers Tutorial

Route Optimization – Map My Customers Tutorial

What Benefit Do You Get From Route Optimization?

Well, it’s no secret that sales is a numbers game. How do you hit more of these numbers? Simple. Visit and communicate with more contacts or prospects. With an optimized route, you’ll be guaranteed the fastest route possible to your group of contacts. For many of our users, this is equivalent to saving 30% in both time and money on a weekly basis. You can then reallocate this saved time into time spent with your contacts and time spent on the road visiting more contacts, leading to closing more sales.

#1 MapPoint Alternative: Map My Customers

#1 MapPoint Alternative: Map My Customers

Alternative To MapPoint For Sales

There are many people out there looking for a Microsoft MapPoint alternative on a daily basis. Why is that? Well, Microsoft MapPoint was known as the preferred customer mapping & routing tool for sales professionals (before Microsoft discontinued it back in 2014). Why did salespeople like MapPoint so much?

  • It allowed them to stay organized and prepare for their day ahead of time.
  • It allowed them to create optimized routes guaranteed to save them time on the road and money on gas.
  • It allowed them to edit their routes & view customer notes on the go from their computer

At Map My Customers, we’ve found that many of our users were once MapPoint fanatics.

#1 Streets & Trips Alternative: Map My Customers

#1 Streets & Trips Alternative: Map My Customers

Top Streets & Trips Replacement

There are many people out there looking for a Microsoft Streets & Trips alternative on a daily basis. Why is that? Well, Microsoft Streets & Trips was known as the preferred customer mapping & routing tool for sales professionals (before Microsoft discontinued Streets & Trips back in 2014). Why did salespeople like Streets & Trips so much?

  • It allowed them to stay organized and prepare for their day ahead of time.
  • It allowed them to create optimized routes guaranteed to save them time on the road and money on gas.
  • It allowed them to change the route & view customers notes on the go from their computer

At Map My Customers, we’ve found that many of our users were once Streets & Trips fanatics and found us because they were looking for an alternative solution.

6 Tools All Salespeople Should Be Using To Save Time & Money

6 Tools All Salespeople Should Be Using To Save Time & Money

Tools For Salespeople

Leverage These Useful Sales Apps For Optimal Performance

Sales professionals should not fear that technology will replace them. Rather, sales professionals need to understand that technology can help them boost performance. Sales will always be a relationship driven profession. Technology exists only to reinforce those relationships with prospective and current customers. Learn about the top 6 types of tools you can use to boost your performance.

Use CRMs To Manage Sales Relationships

CRM Flow Chart

This is a no-brainer. To be honest, if you’re not using a customer relationship management tools (CRMs), you are already likely behind your competitors.

Map My Customers Update (Mid-July): New Features & 50% Off Promotion

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Map My Customers Update (Mid-July): New Features & 50% Off Promotion

While many people have been enjoying the awesome new Pokemon Go game (we even talked about how Pokemon can help your business), our team has been working hard adding new features for to make your life easier! We have also decided that from July 12th-13th, all of our subscription packages will be 50% off for new subscribers.

You may be enticed to sign up for one of these packages after checking out our brand new features below!

Choose The Size And Shape Of Your Marker

Web, Android, iOS

You can now go to My Account and change the pin size and shape.

Map My Customers Update: Automated LeadGen, Extended Promo and New Features

Map My Customers Update: Automated LeadGen, Extended Promo and New Features

Do You Want Brand New, Automated, Quality Leads Pinned Directly On Your Map?

Well, you are in luck! The latest Map My Customers feature does just that through our upgraded automated lead generator feature (only available on web). We even pin the contacts for you on your map! To access this feature log on to your MMC account and click on “My Account”. On that page, click on “Learn More” next to “Get Fresh Leads”. Fill out the form as required and you will be on your way to getting quality leads in under one hour.