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Customer Happiness: Mother and Son Duo Work Together To Increase Flexibility and See The Big Picture

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We wanted to learn more about how our customers use Map My Customers and what need it helps them serve. We were lucky enough to have a chat with Jennifer and Logan, who have been using our product to “see high customer volume areas” and have a visual representation of where their customers are. Jennifer’s company, My Hot Lunchbox, partners with schools to provide hot, nutritious lunches to children. They have clients nationwide and use Map My Customers to keep track of schools and vendors across the nation.

 

What were Jennifer and Logan using prior to Map My Customers?

 

Previously, Jennifer and Logan used Google Maps to “highlight every customer and vendor with different colored stars.” They found that this didn’t allow them flexibility in being able to see the difference between different groups of clients. Since implementing Map My Customers into their repertoire of online management tools, Jenn is able to see “high customer volume areas” and group their contacts according to schools and vendors.

 

How was the setup process?

 

Logan, Jenn’s twelve year old son, entered all the contacts in the map and initially started experimenting with the features. We asked how a young boy, like Logan, found the initial onboarding process and whether he required any assistance from support sources. He said: “when you log in, everything is divided into self-explanatory sub groups” and there is a “big, ‘add customers’ button, so you know where you need to go to get started.”

 

Additionally, the account has been set up in such a way so that Jennifer is able to see the vendors they current work with as well as potential clients that may be nearby.

“It made our production a lot more successful”

Largely, Jennifer says that Map My Customers has made her “production a lot more successful” and that she is now able to see “the big picture”.

 


Check out our game plan for the year and see how Map My Customers can be used to suit your business needs.

6 Tools All Salespeople Should Be Using To Save Time & Money

6 Tools All Salespeople Should Be Using To Save Time & Money

Tools For Salespeople

Leverage These Useful Sales Apps For Optimal Performance

Sales professionals should not fear that technology will replace them. Rather, sales professionals need to understand that technology can help them boost performance. Sales will always be a relationship driven profession. Technology exists only to reinforce those relationships with prospective and current customers. Learn about the top 6 types of tools you can use to boost your performance.

Use CRMs To Manage Sales Relationships

CRM Flow Chart

This is a no-brainer. To be honest, if you’re not using a customer relationship management tools (CRMs), you are already likely behind your competitors.

Map My Customers Update: Automated LeadGen, Extended Promo and New Features

Map My Customers Update: Automated LeadGen, Extended Promo and New Features

Do You Want Brand New, Automated, Quality Leads Pinned Directly On Your Map?

Well, you are in luck! The latest Map My Customers feature does just that through our upgraded automated lead generator feature (only available on web). We even pin the contacts for you on your map! To access this feature log on to your MMC account and click on “My Account”. On that page, click on “Learn More” next to “Get Fresh Leads”. Fill out the form as required and you will be on your way to getting quality leads in under one hour.

Access Map My Customers Offline!

Access Map My Customers Offline!

Originally posted on December 30th, 2015

Our latest large improvement to the platform is the use of our iOS app in offline situations. This is very important as a lot of our users roam around in rural areas on a daily basis and need to be able to see their pins (as well as add notes and edit them) as they visit customers. Being able to sync these changes back up to the cloud once they come into internet connectivity again is therefore not only ideal, but necessary. Luckily, now you have the power to do all of these things on the Map My Customer iOS app for iPhone and iPad.

Quick Guide: Map My Customers For Sales Territories

Quick Guide: Map My Customers For Sales Territories

Originally posted on December 5th, 2015

One of the biggest additions to Map My Customers recently is the ability to create territories for your customers (available for use today on the website). Territories are great if you need to mark out one of your reps’ sales areas, share just those pins with him or her, or if you just need to automatically group pins. In this guide, we will take you through everything you need to know to get up and running with our territories system.

A few things to know about territories up-front:

  • Each territory you create automatically populates with pins inside that polygon.